What are your hours?
We are open Monday thru Friday 7:00am to 6:00pm.
Is part-time care available?
In our full day program, part-time positions for children needing care two or three days a week is available upon request as space allows.
Will I be penalized for picking my child up after the designated time?
It is the ELC expectation that you will pick up your child on time. If an emergency a rises making it necessary to be late, immediately call the ELC and let staff know you will be picking up your child late. Ending times for the session are strictly observed. Late fees will be assessed as follows:

Up to fifteen minutes late = $15.00
From fifteen minutes to thirty minutes late = $30.00
From thirty minutes to forty-five minutes late = $45.00
From forty-five minutes to one hour late = $60.00

Please be prepared to pay the late fee when you pick up your child. If that is not possible, the fee will be added to your account. After the second late pick-up, the charge doubles. A pattern of repeated lateness may result in the request to locate to another ELC that better fits your needs.

Can anyone pick up my child?
At the time of enrollment, the names of at least three persons to whom we may release your child must be provided in writing. If this should change at any time, we need these changes also to be in written and provided to the Director’s Office. Our staff is instructed not to let any child leave the ELC with someone who is not listed on their emergency card. If the staff does not know the person picking up the child, a picture ID will be required. Anyone picking up a child must be at least 18 years old. In the rare event that someone must pick up your child who is not listed on the emergency card, please send in a written note in advance with the person’s name, phone number, and when the child will be picked up. Let the adult know we will be asking for a picture ID to verify that person’s identity. We will also call you to verify the written consent.
Are you closed holidays?
There are ten holidays that the ELC will be closed:

New Year’s Day, Martin Luther King Day, President’s Day, Easter Monday, Memorial Day,  Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Day
In most cases, if a holiday falls on Saturday, the previous Friday is observed as a holiday. If a holiday occurs on Sunday, the following Monday is observed as a holiday. This will be announced. Winter break, summer cleaning, and in-service days will vary from year to year.

What is your inclement weather policy?
Decisions about delaying opening or closing for the day are made by 6 am based on conditions at the ELC. Please check www.glenmarelc.org for information regarding closings. When notified of an emergency or closure during working hours, we encourage parents to pick up their children as soon as possible. Our decision to delay or close will also be announced on WJZ channel 13. The information may also be found on their website at www.wjz.com under "Closings."

A delayed opening means that the Early Learning Center will open at 10 a.m. During a delay, Early Learning Center morning half-day classes are canceled. If a delayed opening is in effect and conditions worsen, we will post a revised announcement by 8:30 a.m. Decisions about early closings will be made and posted by 2:00 p.m. The Early Learning Center will contact parents via telephone.

What should my child wear?
Children should wear play clothes to the ELC that are comfortable and easy for them to manage as we encourage children to do as much for themselves as possible. This is part of the learning process and helps to build self esteem. It is important that your children be allowed to play and to get dirty and/or wet. We do have water and play times both indoors and out. As a result of experience, your child will need to maintain an extra complete change of seasonally appropriate clothing, including socks and underwear, at the ELC at all times. Soiled clothing will be placed in your child’s cubby to be taken home that day. A clean complete change of clothes must be returned the following day. The change of clothes should be placed in a paper bag or Ziploc bag and kept in your child’s cubby.

Only sneakers or shoes that enclose the child’s toes completely are appropriate for your child’s day with us. Tennis shoes are the best protection for your child for indoor and outdoor activities. Sandals are never acceptable.

What is your curriculum?
Curriculum in an early childhood classroom is what happens throughout the day that contributes to the growth and development of young children. It is the sum of all experiences that occur in a day. It may include memorable stories, music, art, language & literacy, science, math and physical development activities. These subject areas are not taught separately, but rather are integrated into the continuous activities and play throughout the entire day.

The ELC uses state-approved curriculum which focuses on four areas of development: social and emotional, physical, cognitive, and language. Within these areas of development certain goals and objectives for infant, toddler, and for children ages two through five are set. These developmentally-appropriate goals guide the instruction of the ELC program.

ELC staff plans opportunities for growth in these major developmental areas that create an environment where children feel happy, secure, and loved.

The ELC’s program includes teaching, storytelling, sharing, music, play, and chapel in an informal, home-like environment. We believe that hearing Bible-based stories is an important part of the development of children because of the life-giving message of God’s love for the world. The ELC program provides experiences and activities, which support your child(ren)’s spiritual, emotional, social, intellectual and physical needs. Children are guided to take part in small and large group activities. This combination of experiences is intended to broaden your child(ren)’s aptitude for future school activities, while allowing free rein for imagination and creativity. Children are supervised at all times by trained and experienced teachers, whose backgrounds are thoroughly reviewed.

What type of special training have your teachers received?
All lead teachers have a minimum of their 90 hour child care certification with many of our teachers having associate and or bachelor degrees.  In addition the entire staff at the center is certified in CPR and first aid and receives a minimum of 12 hours of continued education classes a year. ELC employees are in accountable relationships with the children, parents, church, and administration of the Center to provide positive modeling, provide encouragement in actions and words, celebrate similarities and differences, develop self-esteem, and communicate with families. The responsibilities of ELC staff are to promote positive spiritual, emotional, social, and academic growth for the children, while making learning fun.
What is the student to teacher ratio?
Our students to teacher ratios are as follows:

Infants: 1 to 3, with a maximum of 6 children in room
Toddlers: 1 to 3, with a maximum of 9 children in room
2 year old: 1 to 6, with a maximum of 12 children in room
3 & year old: 1 to 10, with a maximum of 20 children in room

What type of supervision is on the playground?
Children will have outside activity time unless the weather is inclement and the temperature is too cold or too hot for their safety. If children are not permitted outside, then staff will provide an alternate activity. At all times, care is given to providing supervision, safety, and age appropriate activities. Teachers are trained to handle minor scrapes and scratches and are careful to monitor the children at play.
Is lunch provided?
Families will provide a nutritious lunch each day for their child. Refrigerated items should be packed in a Ziploc plastic bag marked with your child’s name and class on it, and placed in the refrigerator in the kitchen. The children eat lunch and snacks in their classrooms with their teachers which promotes a family environment. We provide 1 % milk for children 2 and older with lunch and 100% fruit juice or milk with snacks. Water is available to the children at any time. Any uneaten lunch food will be sent home with the child. Use a thermos for hot food or pack a lunch that does not require heating.

Children are encouraged to be appreciative of the food before them. Teachers are available to assist those children who may need help. Children are not forced to eat any food. Special eating concerns or marked changes in lunchtime behavior will be reported to the parent.

What is Lunch Bunch?
Children who attend a morning half day program or an afternoon half day program may participate in Lunch Bunch from 11:45 a.m. - 12:45 p.m. Children in the 5 day program must participate in Lunch Bunch. This is an opportunity for the children to have some additional social time while eating lunch with friends and teachers. Children bring their own lunches. Lunch Bunch has 20 spaces each day. Parents come to the office to sign up for a single day(s) on a space available basis by providing their child’s name on the checklist for that day.
Are we a peanut-free center?
We are not a peanut-free center; your child may bring in peanut butter for lunch.  We don’t serve snacks that contain peanut butter.  Accommodation will be made for any student having a peanut allergy.
What are your discipline policies?
Our goal is to guide our children toward appropriate school behavior. Consistency and clear expectations presented in positive statements are key factors to a successful system for classroom and behavior management. Each teacher establishes classroom rules at the beginning of the year with the children. Examples of basic rules for our children at the ELC are:

• Use walking feet at all times, inside the building.
• Use inside voices in the classroom.
• Use gentle hands and words with friends. Take care of our toys and belongings.

Staff members use guidance, modeling, redirection, and verbal praise for positive choices and effort. Staff members encourage children to be kind, respect property and assume personal responsibility. Positive discipline involves teaching expectations, character and self-control. Staff members model the desired behaviors and provide guided practice for the children when opportunities are present in inappropriate behavior, a staff member will explain to them the expected behavior. Parents and staff must work together to discuss the goals of behavior management and the strategies that best achieve the goals for a specific child. When interacting with children, staff will not be permitted to use physical punishment, negative language or speak to a child in a demeaning tone.

Staff members also guide children to develop self-control and orderly conduct in relationships with peers and adults. Aggressive physical behavior towards staff or peers will be addressed by the teacher, Director, and to parents. To protect all children and encourage acceptable behavior within the ELC, staff will intervene immediately when a child become physically aggressive by removing the child from the situation.

How do you handle potty training?
The teachers and parents work hand in hand when it comes to potty training.  Potty training is a natural part of their day and the children often model after each other. We encourage this process and when it is clear that the child is physically ready for this developmental step and is interested we will begin this process.
Do we celebrate birthdays?
Yes, we love to celebrate birthdays.  Parents are able to bring in a special snack for their child’s class on their birthday.  The snack must be store-bought with the ingredients on them.
Do you take field trips?
Yes, we take approximately two field trips a year. All off- site trips are approved by the Director and require signed parent permission. For safety, children are encouraged to wear red Glen Mar ELC T-shirts on all field trips. Field trips are especially exciting when parents can share these experiences with their children. Bus seating will be on a first come first serve basis. If seating is limited, additional parents can drive their own child(ren). Depending on the trip, siblings may or may not be able to attend. If you are attending a field trip, you must be trained in the Children, Youth, and Vulnerable Adult Policy in order to participate.
Are there special events that parents can attend throughout the year?
There are several events that happen throughout the year in which parents can attend.  We have an ice cream social and holiday concert in the fall, Literacy night and an art gallery in the spring.  We also hold a graduation for our four-year-old children.
When is tuition due?
The annual tuition fee is divided into twelve equal monthly installments for the full day program and ten equal monthly installments for the half day programs. These payments are due on the first of each month, beginning with the month of July. The half day program payments are due on the first of each month, from July through April with no payment required for May and June. Winter break, deep cleaning days, in-service training, and/or inclement weather or other Center closings do not result in adjustments to monthly tuition. Should full payment not be received by the 10th of the month, a late fee of 10% is assessed. Non-payment of all fees due by the end of the month will result in loss of the space for your child.
Do you have a sibling discount?
In our full day program, there is a 10% discount on the oldest child.
Do you have to pay for care while on vacation?
The regular monthly fee, and any other balances on your account, will continue and must be paid in order to maintain a classroom space for your child.
What happens if my child gets sick?
Children need to be in good health to get the most out of their educational experiences. We understand that children may occasionally become sick during the day or show signs or symptoms of illness prior to arrival. When you make the decision to keep your child at home, please notify the ELC by their class start time.

If your child becomes ill while at the ELC, a determination will be made whether it is better for him/her to be home rather than in contact with other children. At that time, we will call and ask that you pick up your child as soon as possible. In many cases, children may not return to our care until the symptoms or signs are treated and the child is symptom free for 24 hours.

For the good of all the children and teachers, your child should stay home if he/she is showing any of the following symptoms:

• A fever of 100 degrees or higher without the use of medication.
• Undiagnosed rash
• Pink eye
• Thick, yellowish green discharge from the eyes, ears, or nose
• Lice/ Nits
• Diarrhea/Vomiting
• Any condition that would prevent the child from participating in daily activities

If a doctor has seen your child, please bring a note with the doctor’s diagnosis and recommended

What if my child has allergies or other medical needs?
A list of children with allergies or special concerns will be posted in a folder within the teacher’s cabinet in all classrooms to maintain confidentiality. Parents are responsible to inform the ELC of any allergies when registering your child and to keep us updated should any change occur. Parents must also inform the ELC of any changes in the child’s health. A list of special needs and allergies is also maintained in the child’s file in the administrative office.
What should I do if my child needs medication to be administered during the school day?
Medication for a specific child will be kept in the locked boxes in the Administrative Office. Administration of medicines is managed by the Director and Assistant Director. In the event the Directors are not available, staff who have the Medical Administration course may also administer medications. Each medication given will be recorded on the back of the required medication form. All medication will be maintained in the administrative office. The ELC will only give medication(s) according to a physician’s order.
Do you have fire drills?
Each staff member will be oriented about the current fire and emergency plans for the ELC including the positions of the fire alarms, fire extinguishers, and the fire drill routine and duties of each staff member. Fire drills are conducted monthly. Evacuation plans are posted in each room. The teacher in charge must follow this plan in order to ensure the safe evacuation of all children. Every alarm should be treated as if it is an actual emergency!
What security measures are in place?
A camera is placed at the entrance to the church so we can see who is entering the building.  We also have a key pad that is used to gain access to the ELC wing of the building.  Only parents, staff, and those approved by parents may enter the ELC wing.  We have an administrative assistant who is able to assist and greet anyone using an intercom system.  Each classroom has a phone so communication with parents is easily accessible and teachers can call the front office quickly and easily if they need assistance.
What is Safe Sanctuary?
Children, Youth, and Vulnerable Adult Policy -- A Safe Sanctuary

ELC at Glen Mar goes above and beyond the state and county licensure requirements in providing secure, safe space for children. A copy of the Glen Mar Children, Youth and Vulnerable Adult policy is available for review in the administrative office.

The following is restated for emphasis here:

Training for staff is provided on reporting suspected child abuse and/or neglect. Staff members are made aware of the definitions of abuse or neglect and signs of child abuse or neglect. A written incident report is submitted to the Director and the Minister for Operations. State law mandates that an oral report be made for cases of suspected abuse or neglect to the Howard County Division of Child Protective Services. The phone numbers are on the Emergency Information Sheets in each classroom of the ELC. Incident report forms are available on the Glen Mar website and in the Office of the Director, ELC. Child abuse reports are strictly confidential.

Do you report suspected child abuse and neglect?
Providing a safe sanctuary for children, youth and vulnerable adults is a value and expectation at Glen Mar UMC and the ELC. State law requires that child care workers report suspected child abuse directly to Child Protective Services. Also, immediately inform the Director and the Minister for Operations.

In keeping with state law, efforts to maintain confidentiality are exercised. Once a report has been made, the entire matter is removed from ELC and church purview and any further questions will be directed to Child Protective Services.